Frequently Asked Questions
We’ve gathered answers to some of the most common questions our clients ask. Whether you’re booking DJ services, balloon décor, or a full event bundle, this page will help you understand what to expect. If you still have questions, feel free to reach out—we’re happy to help!
General Event FAQs
How far in advance should I book?
We recommend booking 4–6 weeks in advance, especially for custom balloon décor or busy seasons. However, we accept last-minute bookings if the date is available.
What if I don’t know all the event details yet?
No problem! You can reserve your date with a deposit, and we’ll finalize the details as your event gets closer.
Do I need to provide anything on the event day?
Just the event space and access to power (for DJ and 360 Booth). We bring everything else and handle setup and breakdown.
Can I bundle DJ and balloon services?
Yes! Ask about our all-inclusive party packages for weddings, birthdays, and more.
Can I add the 360 Photo Booth with my DJ or balloon package?
Yes! The 360 Photo Booth is available as an add-on with either our DJ services or balloon décor packages. It’s a fun way to capture memories and engage your guests.
DJ Services
How early do you arrive to set up?
We typically arrive 1.5 to 2 hours before your event to ensure everything is set up and ready on time.
Do you take song requests?
Yes! You can submit your music preferences in advance, and we’ll also accept guest requests at the event if you allow it.
Can I book a ceremony and reception package?
Yes. Ceremony sound is available as an add-on. If it’s in the same location, setup is seamless. If it’s in a different location, travel/setup fees apply.
Can you MC and make announcements during the event?
Yes — hosting and announcements are included with all DJ packages.
Can you work with my event planner or venue contact?
Absolutely. We’ll coordinate with them to make sure everything runs smoothly and on schedule.
What genres do you specialize in?
We play a wide range of music — Afrobeats, Dancehall, R&B, Soca, Top 40, Hip-Hop, Classics and more. Every playlist is customized to match your vibe.
How far in advance should I book DJ services?
Ideally 2–4 weeks for private events, and 3–6 months for weddings.
What’s included in your DJ package?
DJ setup, professional sound system, curated music, and a live DJ. Add-ons like lighting, ceremony sound, and more are available.
Can I choose my own music?
Yes! You can share a playlist or favorite genres. We also accept guest requests during the event.
Do you provide ceremony sound for weddings?
Yes. It’s available as an add-on. If the ceremony is at a different location, a travel/setup fee applies
What happens if you can’t make it?
If I face an emergency, I’ll do my best to find a replacement or refund your payment. It’s just me, so communication will be clear.
How much space do you need for the DJ setup?
Around 8–10 feet of space is ideal.er here.
Balloon Décor
How far in advance should I book?
We recommend booking at least 2–4 weeks in advance to ensure availability and time for custom planning. For large events or custom backdrops, more time is ideal. Rush orders may be accepted based on availability.
What styles do you offer?
We offer garlands, arches, columns, walls, Chiara panels, shimmer backdrops, and more — all custom to your theme.
Do you deliver and set up?
Yes, delivery and professional setup are included in all balloon décor packages.
Will the balloons last all day/night?
Yes — all installs are designed to last 24+ hours. Outdoor installs may be affected by heat or wind, but we use professional-grade materials to increase durability.
Can you match a theme or Pinterest photo?
Definitely. Share your inspiration and we’ll bring it to life with custom colors, props, and styling.
Do you take down the decorations after the event?
Standard pricing includes delivery and setup. Breakdown/removal is available upon request for an added fee.
What’s included in the price?
Balloons, design, setup, and breakdown (if needed). Delivery and add-ons are priced separately.
What’s included in the price?
Our pricing includes balloons, design time, installation, and breakdown (when needed). Delivery/setup fees and premium balloon upgrades are itemized separately.
Can I send you an inspiration photo?
Yes. Email or text it to us after booking.
What happens if you can’t complete the setup?
Husband will assist if possible. If not, a full refund will be issued.
How long do the balloons last?
Indoors: several days. Outdoors: depends on heat, wind, and sunlight.
How much space do you need for balloon installs?
Typically 10–20 feet. We’ll confirm details based on your setup.
What types of balloon styles do you offer?
We offer organic balloon garlands, columns, arches (classic and deluxe), balloon walls, shimmer walls, Chiara panel backdrops, greenery walls, and more. All can be customized with your theme and colors.
Do you deliver and set up?
Yes, delivery and full on-site setup are included in our pricing. Setup time varies based on design complexity but typically ranges from 1 to 3 hours.
Can I provide an inspiration photo or color palette?
Absolutely! While we don’t accept uploads through our site, you can email or text us your ideas after booking. Inspiration photos help us match your vision closely.
What happens if you can’t make it to install the balloon décor?
In the rare event that I’m unable to complete your décor due to an emergency, I’ll do everything I can to ensure the setup is still delivered. My Husband may assist under my direction, and I will provide as much guidance as needed to maintain quality. Please note that since I’m the lead decorator, some details may differ slightly from the original plan. If the service cannot be completed at all, you will receive a full refund.
How long will the balloons last?
Indoors, balloons can last several days (or more), depending on conditions. Outdoor installations are more sensitive to heat, wind, and sun and are best scheduled shortly before the event start time.
360 Photo Booth (Add-On Only)
How much space do you need?
A minimum of 10×10 feet with flat ground and access to power.
Can I customize the overlay?
Yes — you can include names, logos, colors, and event details.
What’s included?
Setup, LED lighting, personalized overlay, booth attendant, and instant sharing via QR or link.
How many people can use the booth at once?
Our platform fits 2 guests comfortably at a time for the best quality video and safety on the platform.
How are videos delivered to guests?
How are videos delivered to guests? A: Guests receive their videos instantly via AirDrop, QR code, or SMS (Wi-Fi dependent)
Do you provide an attendant?
Yes — our team stays with the booth for the full rental time to assist and keep things running smoothly.
Can I rent the 360 Booth by itself?
No. It’s only available as an add-on to our DJ or balloon packages.
Booking, Payment & Policies
What’s required to book?
A signed agreement and a non-refundable deposit. Final balance is due at least one week before your event.
Do you offer payment plans?
Yes, we’re happy to work with your timeline. Just ask.
What’s your cancellation or reschedule policy?
Deposits are non-refundable. Reschedules depend on availability and may incur a fee.
What if I need to reschedule?
We’ll work with you to apply your deposit to a new date, based on availability. Deposits are non-refundable but transferable.
What happens if you can’t make it due to an emergency?
I take every event seriously and plan carefully to avoid cancellations. In the rare case of an emergency, I will make every effort to help you find a qualified replacement DJ from my local network. However, because I’m a solo operator, I always recommend event insurance for added peace of mind.
How do I book a service?
Use the contact form on our website or message us directly. We’ll confirm availability and send you a quote.
How much is the deposit?
A non-refundable deposit is required to secure your booking. The remaining balance is due before or on the day of the event.
What payment methods do you accept?
What payment methods do you accept?
A: We accept Zelle, Cash App, Venmo, PayPal, and credit/debit cards. Full details will be provided during booking.
Can I reschedule or cancel my event?
Yes. Rescheduling is allowed if the new date is available. Deposits are non-refundable but may be transferred to a new date.
Do you offer refunds?
Deposits are non-refundable. If we’re unable to fulfill your booking due to an emergency on our end, you will receive a full refund.
Should I purchase event insurance?
We are fully insured for liability and safety. While not required, we encourage clients to consider event insurance for their own peace of mind—especially in case of unexpected cancellations, venue requirements, or guest-related incidents.